Follow

Risk Monitoring Product Overview and FAQ

Risk Monitoring provides continuous, real-time updates on employee risk profiles by tracking court and public records. Unlike one-time background checks, it helps organizations proactively identify and respond to potential risks as they happen.


How Risk Monitoring Works

  1. Continuous Monitoring – Tracks court, arrest, and public records data every 60 seconds.

  2. Real-Time Alerts – Notifies you when relevant risk events occur (e.g., arrests, charges, violations).

  3. Risk Scoring – Assigns a risk level (High, Medium-High, Medium, Medium-Low, Low) based on severity and recency of events.

  4. Case Management – Centralized queue to review, prioritize, and resolve flagged cases.

  5. Analytics Dashboard – Offers filtering tools to identify trends, hotspots, and compliance patterns.


Key Benefits

  • Proactive Risk Management – Move from reactive event tracking to preventative action.

  • Comprehensive Coverage – Court, arrest, warrant, and sex offender data covering over 97% of the U.S. population.

  • Cost-Efficient – Reduces reliance on expensive Motor Vehicle Record (MVR) pulls and redundant vendors.

  • Customizable – Choose which violations to monitor and configure severity thresholds based on company policy.


Common Questions

How is this different from a background check?

A background check provides a one-time snapshot during hiring. Risk Monitoring continuously updates you on new activity, ensuring you stay informed after an employee is hired.

What types of data are monitored?

Depending on the package selected, Risk Monitoring may include:

  • Driver Monitoring – Traffic violations, drug/alcohol-related crimes.

  • Criminal Monitoring – Arrests, warrants, criminal offenses.

  • Full/Combined Monitoring – Traffic, criminal, warrants, sex offender registry, and more.

How are alerts delivered?

  • Email notifications (standard)

  • Webhook notifications (for integrated systems, starting August 2025)

Can I control what alerts I receive?

Yes. You can filter alerts by violation type (e.g., DUI, reckless driving). Future updates will expand customization options.

How does the risk score work?

  • Severity – Seriousness of the violation.

  • Recency – How recent the violation occurred.
    Scores are mapped to five risk levels, helping you prioritize urgent cases.


Additional Notes

  • Queue Management – Cases are organized as Not Started, In Progress, or Completed for easier tracking.

  • Onboarding – Requires a Risk Monitoring Addendum and product tier selection (Traffic, Criminal, or Full).

  • Integrations – Currently supports our Connect platform and Client API. HRIS, ATS, and compliance integrations are under consideration.

  • White Labeling – Not available at this time.

0 Comments

Please sign in to leave a comment.
Powered by Zendesk